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Ahmad, H S, Ayoush, M D and Al-Alwan, M S (2019) Causes of delay to public infrastructure projects according to engineers representing different contract parties. Built Environment Project and Asset Management, 10(01), 153–79.

Aibinu, A A, Carter, S, Francis, V and Vaz-Serra, P (2019) Request for information frequency and their turnaround time in construction projects. Built Environment Project and Asset Management, 10(01), 1–15.

  • Type: Journal Article
  • Keywords: Communications; Documentation; Data analytics; Project management; Data analysis; Project control; Quantitative techniques; Request for information;
  • ISBN/ISSN: 2044-124X
  • URL: https://doi.org/10.1108/BEPAM-10-2018-0130
  • Abstract:
    The purpose of this paper is to study the nature of request for information (RFIs) on construction projects by using data analytics to understand the frequency of RFIs, when they occur on projects, and the relationship between project characteristics and frequency of RFIs and between project characteristics and RFI turnaround time. Design/methodology/approach A data-analytic approach using RStudio and Minitab software on 168 construction project cases in Australia and New Zealand involving 1,032,949 correspondences and 53,042 RFI event records made available by Aconex, one of the world largest cloud-based project management platform. Findings Large and complex projects tend to have significantly larger number of RFI events per day and longer RFI turnaround when compared with smaller and less complex projects. Projects with fewer users per organisation recorded a higher RFI turnaround time when compared with projects with more users per organisation – users mean persons involved in managing the project using the online platform (an index of project complexity). RFIs occur early on less complex projects and occur later on more complex projects. Research limitations/implications Benchmarks of RFI incidences and turnaround time have been developed for various project characteristics and, practitioners can use them to monitor the RFI performance of projects. Organisations need to pay greater attention to staffing levels needed to handle RFIs to reduce RFI turnaround time. Originality/value A data-analytic study of RFI yielded insights for managing RFIs. The findings of previous studies on RFIs are difficult to generalise because they are based on single project case study. The influence of project characteristics on RFI frequency and RFI turnaround time is not yet known.

Ershadi, M J, Edrisabadi, R and Shakouri, A (2019) Strategic alignment of project management with health, safety and environmental management. Built Environment Project and Asset Management, 10(01), 78–93.

Eyiah-Botwe, E, Aigbavboa, C O and Thwala, W D (2019) Curbing PPP construction projects’ failure using enhanced stakeholder management success in developing countries. Built Environment Project and Asset Management, 10(01), 50–63.

Jalali, A, Hidzir, N I, Jaafar, M and Dahalan, N (2019) Factors that trigger bullying amongst subcontractors toward intention to quit in the construction projects. Built Environment Project and Asset Management, 10(01), 140–52.

Liu, S, Jin, H, Liu, C, Xie, B and Mills, A (2019) Investment apportionments among participants of PPP rental retirement villages. Built Environment Project and Asset Management, 10(01), 64–77.

Owolabi, H, Oyedele, L, Alaka, H, Ajayi, S, Bilal, M and Akinade, O (2019) Risk mitigation in PFI/PPP project finance. Built Environment Project and Asset Management, 10(01), 28–49.

Rethnam, O R, Palaniappan, S and Ashokkumar, V (2019) Life cycle cost analysis of 1MW power generation using roof-top solar PV panels. Built Environment Project and Asset Management, 10(01), 124–39.

Sayed, A M, Assaf, S, Aldosary, A S, Hassanain, M A and Abdallah, A (2019) Drivers of e-bidding implementation in the Saudi Arabian construction industry. Built Environment Project and Asset Management, 10(01), 16–27.

Tennakoon, G, Waidyasekara, A and Ekanayake, B (2019) Revisiting the role of professionals in designing buildings with low embodied and operational energy. Built Environment Project and Asset Management, 10(01), 110–23.

Ugulu, R A, Arewa, A and Allen, S (2019) Project-specific constraints influencing productivity of tradespeople in the Nigerian construction industry. Built Environment Project and Asset Management, 10(01), 94–109.